Seize This Opportunity To Learn Something

I have just moved to a new state and am looking for a neurologist, as I have had epilepsy since I was a teenager. I get the mandatory referral and wait on hold for over an hour.

Receptionist: “So, why were you referred to [Doctor]?”

Me: “I just moved here. I have had an epilepsy diagnosis for over fifteen years but have been seizure-free for several years under the treatment of my old doctor. I just needed a doctor down here.”

Receptionist: “…Ma’am. You’ve called a neurology office. [Doctor] doesn’t treat seizures.”

The next day, she begrudgingly calls me back.

Receptionist: “Hi, is this [My Name]? You called yesterday wanting to see [Doctor]?”

Me: “Yes, I did. You told me he doesn’t treat seizures.”

Receptionist: “Well, he’s making an exception just for you!” 

Sadly, I live in the middle of nowhere and there really isn’t another choice of doctor.