(Our snack bar serves a selection of lunch items plus a Daily Special. On this particular day, the chef is having an off day so the risotto is really overcooked and flavorless. A regular customer, who is very nice and almost always eats the Special, arrives to place his order.)
Me: “Hello, welcome to [snack bar]. What can I get for you today?”
Customer: “The Special.”
Me: “Um, are you sure? It’s a bit ‘different’ today. Would you like something else?”
Customer: “No, I’ll have the Special.”
Me: *leaning forward and whispering* “The chef’s not having a good day. The special is horrible.” back to a normal voice* “So, what can I get for you?”
Customer: *laughing* “It’s okay, I’ll have the Special. It can’t be that bad.”
Me: *laughing too* “On your head be it!”
(Half an hour later, I am clearing tables. The customer is finishing his drink and reading a newspaper. I notice that his plate of risotto is sitting in front of him, barely touched.)
Me: “You didn’t like the Special, then?”
Customer: *looks sadly at his plate of food* “I really should listen when even the employees warn me…”
(My manager ended up giving him vouchers for a couple of free meals. He had to be persuaded to take them, as he was quite willing to live with his choice seeing as how he had ignored my ‘warning’!)