Pointing Out Facts = Arguing

(Our cinema has two separate box offices. I go to relieve one of our cashiers and notice a lineup of people in front of our secondary box office, which is obviously closed.)

Me: “I’m sorry, guys, but this counter is closed. They’ll be happy to help you over there.”

Customer: “You mean I have to line up over there? Then you’d better give me a discount on my tickets!”

Me: “I’m sorry, sir, but we are unable to alter our ticket prices in the system.”

Customer: “Well, you should have a sign up! This is f****** ridiculous.”

Me: “As you can see, sir, there is a large sign blocking off the till, as well as both ends of the lineup being roped off.”

Customer: “ARE YOU ARGUING WITH ME?!”

(He then stormed off and terrorized my concession workers.)