Okay, But You Have To Bring It Back Again When The Sale Is Over
(My store is closing. For the first few weeks after this is announced, all merchandise is reduced by 25%. After a period, the remaining product is reduced to 50% off. A customer comes in.)
Customer: “When did everything go 50% off? I was here last week and bought things 25% off.”
Me: “Just the other day, ma’am.”
Customer: “My stuff is still in the car. Can you do a price adjustment?”
Me: “No, ma’am.”
Customer: “What if I return it and then buy it at the new price?”
Me: “Sorry, ma’am, we aren’t accepting returns.”
Customer: “You can’t do anything for me?”
Me: “I’m afraid not.”
Customer: “Well, what good are you?” *leaves*
Question of the Week
Have you ever served a bad customer who got what they deserved?
