Not Thinking Outside The Box, Part 3
(A customer places an unopened box on the counter.)
Customer: “Can you please check to make sure this isn’t broken?”
Me: “Sure thing!”
(I open box, remove Styrofoam, check product, replace in Styrofoam, close box.)
Customer: “Excellent. I’ll take that. Actually, can I please have one that hasn’t been opened?”
Question of the Week
Have you ever served a bad customer who got what they deserved?