Not In Receipt Of Common Sense

, , , , | Right | January 28, 2019

(A woman comes in with a very popular brand of figurines, which is sold at least four stores in our mall.)

Customer: “I was wondering if I could exchange this. My son got two for his birthday. I don’t have a receipt or even know if they bought it here.”

Me: “Unfortunately, we do require a receipt for exchanges.”

Customer: *sounding genuinely surprised* “Really?”

(On the way out she told her son they would go try another store… one that happens to have a big closing, and “final sale” signs everywhere.)

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