Not An Ounce Of Common Sense
I manage a popular Tex-Mex fast food restaurant which recently began serving fries again. This exchange happens during our dinner rush.
Me: “Thank you for choosing [Fast Food Place]. How are you tonight?”
Customer: “Can I get a large order of your fries?”
Me: “Sure, ma’am, but our fries only come in one size unless you want a platter. Is this okay?”
Customer: “Well, how many come in it?”
Me: “I’m sorry?”
Customer: *Louder this time* “How many fries come in the order?”
Me: “Umm, well, it’s a four-ounce serving.”
Customer: “But how many fries?”
Sometimes I’m not sure exactly how to answer people.
Question of the Week
Have you ever served a bad customer who got what they deserved?
