Music To My Wax-Clogged Ears
Me: “Good afternoon, [Music Store].”
Caller: “Hi, I’m looking for sheet music to a song called ‘Beautiful Star of Bethlehem’.”
Me: “I don’t think we have it in stock, but we might be able to order it for you. ”
Caller: “Can you deliver it to me?”
Me: “Sorry, we don’t offer that service. How about I give you a website to go to? You can probably order it from them and have it shipped to your home?”
Caller: “Okay, what’s the website?”
Me: “Sheetmusicplus.com.”
Caller: “Sheetmusic.com?”
Me: “No, Sheetmusicplus.com.”
Caller: “Oh, Sheetmusic.com?”
Me: “No, SheetmusicPLUS.com.”
Caller: “Oh, okay. Sheetmusic.com.”
Me: “No. SheetmusicPLUS.com.”
Caller: “How do you spell that?”
Me: *I spell it out*
Caller: “P-O-U-S?”
Me: “No, P-L-U-S.”
Caller: “Oh, P-O-U-S?”
Me: “No, P-L-U-S.”
Caller: “Okay, P-O-U-S.”
Me: “No. L as in Larry.”
Caller: “Okay, P-O-U-S.”
Me: “No, P-L-U-S.”
Caller: “How do you spell ‘com’?”
Me: “C-O-M.”
Caller: “C-L-N?”
Me: “No, C-O-M.”
Caller: “Okay, Sheetmusic.com. Thank you very much! Goodbye!” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
