It’s Not Easy, Being Green
A customer who is a regular walks in. He is always rude with the staff and other customers.
Me: “Good morning, sir! How may I help you today?”
Customer: “Cigarettes.”
Me: “Sure thing! which kind would you like?”
Customer: *Annoyed huff* “Green pack!”
We sell several packs of cigarettes in green packaging. Not wanting to anger the customer, I go and grab the most popular brand that is in a green package.
Me: “Is this the kind you were looking for, sir?”
Customer: *Angrily* “NO! I said I wanted the f****** green pack! Don’t you listen?! You guys should know this!”
Me: “We have several different kinds of packs that are green; what brand do you prefer?”
Customer: “I SAID THE GREEN ONES! DO YOU NOT HAVE EARS?! GO GET ME THE G**D*** GREEN PACK!”
I go back over to the cigarettes and grab a different kind with a green label. Thankfully, it is the right kind. I finish up with the customer’s order, all while he is complaining about how today’s kids don’t listen or respect their elders, etc.
Me: *As the customer is leaving my register* “Have a great day, sir!”
Customer: “F*** YOU!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?