It’s Not A Bug, It’s A Feature!
I was designing a website for a client. The following occurred past the revision stage and just prior to the site going live.
Client: “I found a lot of bugs on my site! I created a spreadsheet with the bugs I’ve found so far.”
The client sent over an Excel sheet.
Me: “Um… these aren’t bugs. These are changes that you want to make to the design — changes that you didn’t make, mention, or specify during the design and development stage.”
Client: “I don’t care! These are bugs! If it’s something that I don’t want, it’s a problem! And ‘bug’ is just another word for ‘problem’! FIX IT!”
Question of the Week
Have you ever served a bad customer who got what they deserved?