Interrupt Your Closing Statement
I am working in a call center in a bank.
Me: “Thank you for calling [Bank]. How may I help you?”
Customer: “Yes, I just need you to let [Banker] know I’ll be in today after five to sign some documents.”
Me: “Sure! Just so you know, we close at six this evening.”
Customer: *Rudely* “Don’t interrupt me.”
Me: “I apologize. How else may I help you?”
Customer: “What time do you close today?”
Question of the Week
Have you ever served a bad customer who got what they deserved?