Instantly Furious
(I work at a major international coffee chain that prides itself on its high standard of coffee brewing.)
Customer: “Do you guys use instant coffee here?”
Me: “Definitely not, sir! We make espresso from freshly-ground beans.”
Customer: *suddenly angry, with a huge sigh* “Jeez, you can’t get a real cup of coffee anywhere these days!” *storms out*
Me: *to coworker* “Did that really just happen?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?