I’m From Konnecycut

(I’m helping a customer make payments on a number of different accounts. It’s important to know which state the account is in, in order to find it. I find all her other accounts, but the last one, which she tells me is in Connecticut, is proving impossible to find. After about ten minutes I get fed up.)

Me: “Ma’am, are you sure this account is in Connecticut?”

Customer: “Yeah, unless KY stands for something else.”

Me: *head-desk*