You Can’t Iron Out The Bad Customers

, , , | Right | January 14, 2019

(My sister runs an ironing business that I help out at on occasion.)

Sister: “You didn’t take any of the ironing home with you the other day, did you?”

Me: “Of course not. Why would I do that?”

Sister: “One of my clients is missing a shirt from their ironing, I’ve searched everywhere and can’t find it. Do you remember doing a [shirt description] on [day]?”

Me: “I didn’t work on that day.”

(My sister spends two weeks looking for customer’s husband’s favourite shirt, asking all of her clients if they have been given a shirt that wasn’t theirs. She loses some clients who think that if she is negligent enough to lose someone else’s clothing, she will lose theirs, as well. The customer hounds her every day, demanding compensation and threatening to take her business elsewhere. One day she walks in with a box of chocolates after she’s made her delivery run.)

Sister: “Look at what [Client] gave me as an apology. She found her husband’s d*** shirt in the f****** drier. I lost customers because of her, and I can’t even tell her to shove her ironing because I can’t afford to.”

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