If You Don’t Ask, You Don’t Get  

(My aunt is trying to get my cousin put on her car insurance so she can use the car whilst my aunt is on holiday.)

Aunt: “Hi, I’d like to add my daughter to my car insurance.”

(They go through my cousin’s details and then:)

Customer Service Representative: “That will be £121; is that okay or do you want us to try and get a better deal?”

Aunt: “If you can get a better deal that would be great!”

(Literally five seconds later:)

Customer Service Representative: “We can do £33.36?”

Aunt: “Is that all the same coverage?”

Customer Service Representative: “Yes, it’s exactly the same.”