If You Don’t Ask, You Don’t Get  

, , , , | Working | December 27, 2019

(My aunt is trying to get my cousin put on her car insurance so she can use the car whilst my aunt is on holiday.)

Aunt: “Hi, I’d like to add my daughter to my car insurance.”

(They go through my cousin’s details and then:)

Customer Service Representative: “That will be £121; is that okay or do you want us to try and get a better deal?”

Aunt: “If you can get a better deal that would be great!”

(Literally five seconds later:)

Customer Service Representative: “We can do £33.36?”

Aunt: “Is that all the same coverage?”

Customer Service Representative: “Yes, it’s exactly the same.”

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