I Don’t Speak Mumble Or Bigot
(Our store is subject to a lot of prank calls, usually made by employees. We can usually tell who is calling, but we have recently gotten a rash of calls from a belligerent, unidentifiable man. I happen to answer the phone on one of these occasions.)
Me: “Thank you for calling [Business]. How can I help you?”
Caller: *unintelligible*
Me: “I’m sorry, sir. What was that?”
Caller: “I said, ‘How are things going tonight?’, b****! Did you hear that?! *click*
Me: “Okay.”
(Several minutes later, I ran into the manager and told him about the call, and he said a man called and told him that we have too many foreigners working at our store, and they need to hire some people who speak English, which is interesting because I was born and raised in Massachusetts, where I live and currently work. Perhaps this fellow simply needs to learn not to mumble on the phone and not be a bigoted moron.)
Question of the Week
Have you ever met a customer who thought the world revolved around them?