I Don’t Need This Garbage!
I had just started working at a gas station, and someone was paying for part of their purchase with a gift card. I had never done that, so I called a shift lead over to help me. We used the remaining $60.39 on the card and the customer paid cash for the rest.
The next day when I got there, I heard the manager talking with the general manager.
Manager: “We’re missing $60.39 from yesterday’s tills.”
Me: “Oh, that must be from the gift card transaction I did yesterday.”
I explained.
Manager: “What did you do with the gift card?”
Me: “I threw it away since it was empty.”
Manager: “What?! You’re not supposed to do that!”
General Manager: “You should’ve asked for help if you didn’t know how to do something!”
Me: “I did. [Shift Lead] helped me.”
Manager: “Go out and dig through the dumpster and find that card!”
I was in there for like thirty minutes before I realized that I did not need to take that for a job paying $7.50 per hour, and ‘twas my last day.
Question of the Week
Have you ever served a bad customer who got what they deserved?