Human Interaction Is So Mechanical
(I stop by my local bank on lunch to make a cash deposit. There is just one other person in line and two people being waited on, so I decide to go in. The wait isn’t long, and I soon approach the teller.)
Me: “I’d like to make a deposit.”
Teller: *processes transaction and hands receipt to me* “You could have used the ATM.”
Me: “I know.”
Teller: “Have you ever done it before?”
Me: “No.”
Teller: “Do you want me to show you how?”
Me: “No.”
(I left confused, unsure if she was trying to be helpful and save me the two-minute wait or because she would rather I not have come in to interact with her.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
