Home Is Where The Brain Isn’t
(A guest picks up the house phone in the hallway. The call goes directly to the front desk.)
Me: “Front desk, how may I help you?”
Guest: *confused and disappointed* “Oh. The sign said ‘house phone’. I thought it would…um…call my house.”
Me: *seriously dumbfounded*
Guest: “I guess not.” *click*
This story is part of our “Main Character” energy customers roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?