Having A Light Bulb Moment, Part 2
Utility Company | Right
| July 15, 2013
Customer: “I wanted to know is it possible that I can disconnect this service from another account?”
Me: *confused* “You’re trying to disconnect your account?”
Customer: “I’m trying to disconnect someone else’s account, because their bills keep coming to my mailbox.”
Me: “You’re trying to cut off someone else’s lights because their bills keep coming to you?”
Customer: “Well… um… I probably shouldn’t do that, should I? I’ll just… take it to their door.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?
