Getting High (Prices) On Medication
(I’m at the pharmacy to pick up one of my regular prescriptions. This one is about $5. After the pharmacy tech verifies my identity, the following occurs:)
Tech: “Okay, just this medication? That will be $45.”
Me: “Wait, what? It’s usually $5. Why is it so expensive?”
Tech: “Hmm, looks like we didn’t run it through your insurance.”
Me: “…”
Tech: “…”
Me: “Could you run it through my insurance?”
Tech: *surprised* “You want me to do that?”
Me: “Yes. Yes, I do.”
(I did get my medication for the right price and headed home. This was over a year ago, and I’m still baffled why asking for it to be run through my insurance was such an odd request.)
Question of the Week
Have you ever served a bad customer who got what they deserved?