Five-Hour Gap In Your Geography
(I call a tech company that is based in the USA. I’m in Canada.)
Tech Company: “Just drop into our nearest store and we can do this.”
Me: “That won’t happen.”
Tech Company: “What do you mean? It is just the next town over, right?”
Me: “Yes… which is about five hours away.”
Tech Company: “What do you mean? It’s the next town; it can’t be that far.”
Me: “You do realize how far apart cities are here in Canada, right?”
Question of the Week
Have you ever served a bad customer who got what they deserved?