Fast Food, Slow Reply, Worth The Wait

, , , | Hopeless | October 9, 2018

A friend of mine lives in the US. One day, he mentions going to a popular fast food chain that doesn’t exist in Germany. As I’m a curious person and always eager to try new foods, this makes me want to try said chain. I already know it doesn’t exist in Germany, so I do a bit of research; there are only two stores of this chain in all of Europe, and I feel it’s not worth it to travel all the way for some fast food.

I’m sure a lot of people will call this story fake because what I do next is flat-out absurd, but I decide to write to this company. This, however, proves difficult. Their webpage has a contact form, but you need a receipt from one of their stores, and a valid US address and phone number to use it, neither of which I can provide. Frustrated, I do a bit of research, and after a while, I come across the mailing address of this fast food chain’s parent company. Thus, I take a pen and a sheet of paper and start writing:

“Dear Sir/Madam!

Ever since hearing about [Fast Food Chain]’s food from a friend who lives in the USA, I’m eager to try it myself. Unfortunately, there are no [Fast Food Chain] stores in Germany. Could you please open a store here, preferably in [City I live in] or [Next City]?

Sincerely,

[My Name]”

I then find an old postcard with a floral design in my desk, put it in the envelope with the letter, and add:

“PS: In case you’re not the person in charge of this decision, could you please forward this letter for me?

PPS: I added a postcard because unfortunately, if I sent you real flowers, they’d probably die before this letter arrives.”

I then send this letter, not really expecting a reply. A few months go by without a response, and I nearly forget about the whole thing.

Then, a package arrives. It contains a lot of [Fast Food Chain] merchandise — a shirt, a tote bag, a water bottle, some plastic fast food toys, etc — and a notebook with a reply to my letter on its first page.

“Dear [My Name],

Thank you so much for your letter! It totally made our day. The postcard is now sitting on our desk. Unfortunately, we don’t know if or when we can open a [Fast Food Chain] store in Germany, but we forwarded the letter for you. In the meantime, please enjoy these gifts from [Fast Food Chain].

Your friends at [Parent Company],

[Employee #1] and [Employee #2].”

There’s still no store from this chain in Germany, but I’m now saving up money to visit them some day and try [Fast Food Chain] together with my friend.

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