Don’t Introduce This Item Around September And Some Won’t Be Able To Function

I’m working at a drive-thru at a popular Canadian coffee shop on a slow day when a customer pulls through. Two of our competitors have already introduced Pumpkin Spiced Lattes to their menu for autumn, but we have not.

Customer: *Shouting* “PUMPKIN. SPICE. LATTE.”

Me: “Sorry, ma’am, we don’t have those.”

Customer: *Pause* “Pumpkin spice latte?”

Me: “Ah… No, sorry.”

She drives away, but not before shouting at the pick-up window.

Customer: “PUMPKINS. PUMPKIN SPICE LATTE!”