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Congradulations For Learning Something New

, , , , | Right | December 20, 2017

(I am a baker at a popular chain. My manager has just requested I decorate a cake for a customer. It is to say, “Congratulations, [Recipient]!” on it. I get to work doing so, then present the decorated cake to the customer. She stares at it for a moment, before looking at me as if I’m growing a second head. )

Customer: “Isn’t ‘congratulations’ spelled with a D?”

(My manager overhears this and approaches.)

Me: “No, ma’am. I promise you it’s spelled with a T.”

Customer: *scoffs* “CONGRAD-UH! ULATIONS!”

(I am about to correct her when my manager pulls out his phone and pulls up Siri.)

Manager: *to phone* “Spell, ‘congratulations.’”

(The phone beeps and announces the spelling, and my manager holds it out to show the customer, who promptly quiets down and storms off with her cake.)

Manager: *flabbergasted* “Was she kidding just now? My face hurts from that conversation.”

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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