Congradulations For Learning Something New
(I am a baker at a popular chain. My manager has just requested I decorate a cake for a customer. It is to say, “Congratulations, [Recipient]!” on it. I get to work doing so, then present the decorated cake to the customer. She stares at it for a moment, before looking at me as if I’m growing a second head. )
Customer: “Isn’t ‘congratulations’ spelled with a D?”
(My manager overhears this and approaches.)
Me: “No, ma’am. I promise you it’s spelled with a T.”
Customer: *scoffs* “CONGRAD-UH! ULATIONS!”
(I am about to correct her when my manager pulls out his phone and pulls up Siri.)
Manager: *to phone* “Spell, ‘congratulations.’”
(The phone beeps and announces the spelling, and my manager holds it out to show the customer, who promptly quiets down and storms off with her cake.)
Manager: *flabbergasted* “Was she kidding just now? My face hurts from that conversation.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?