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Caramel Hell

, , , , | Right | April 25, 2021

We have a choice of white, chocolate, or caramel frosting. At least once a day, someone asks for the milk chocolate while pointing to the caramel donuts, which are clearly labeled as caramel.

Me: “Sir, that’s actually caramel. We only have one kind of chocolate.”

Customer: *Pointing at the caramel donuts and getting agitated* “That milk chocolate one! Right there!”

Me: “That’s the caramel. The only chocolate ones we have are these.” *Pointing to the actual chocolate donuts*

Customer: “No! What’s the matter with you?! You have dark chocolate and milk chocolate. I can see it right there! I don’t want dark chocolate; I want milk chocolate. You don’t even know what kind of donuts you sell!”

As he’s raising his voice and turning red in the face, I just give him the caramel donut he’s asked for. I watch him bite into it, and I see that he finally understands.


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What is the absolute most stupid thing you’ve heard a customer say?

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