Unfiltered Story #160138

, | Unfiltered | August 17, 2019

Customer: Do you guys have pizza?
Me: Ma’am this is Dunkin Donuts.

Unfiltered Story #159131

, , | Unfiltered | July 28, 2019

(The chain restaurant I work at has a very popular and extremely sugary blended drink. People always ask what the flavors are and usually ask for fruit flavors we don’t have. One time, however…)

Customer: Do you have kale (popular drinks)?

Me: (thinking I misheard her) Caramel? Yes, we have that.

Customer: No, KALE.

Me: I’m sorry, we don’t have kale (popular drinks).

(She sighed and ended up ordering the flavor that had the most sugar and least resemblance to any fruit or vegetable.)

Unfiltered Story #155542

, , , | Unfiltered | June 26, 2019

Me and a few friends decide to get some doughnuts from a popular doughnut chain that recently opened in our city.

Friend: Hi I’d like a strawberry doughnut and a glazed doughnut and…
Worker: How many doughnuts total did you want?
Friend: ummm six
Worker: And would you like those in a box or bags?
Friend: Yeah sure
Worker: Which one?
Friend: Yes
Me: Oh my god he’s asking if you want a box or bag, it’s not a yes or no question
Friend: Oh um bags
Worker (to me): Thankyou so much

I get so many people like my friend at my work that I couldn’t resist having a go

Bet You Dollars To Donuts They Will Complain

, , , , | Working | May 19, 2019

(I work at a popular donut chain in this state in one of the very few without a drive-thru. Most of the stores close at eight, but have a drive-thru open until midnight or later. I get a phone call ten minutes before eight.)

Caller: “How late are you open until?”

Me: “Doors lock at eight.”

(The caller then promptly hangs up. As it’s getting close to closing, I start going through the counts and moving most of the racks and pots to the cleaning station. At eight, I go and lock the doors and shut off the lights. Thirty minutes later, as I’m bringing the leftover donuts to the dumpster, I almost get taken out by an SUV. The driver and passenger get out and run to the door. I take a picture of them, holding my watch up so the time can be seen, as well, because I’m pretty sure this is going to be a complaint.)

Driver: “Are you f****** kidding me?! That b**** said they were open! Why are the d*** doors locked?!”

Passenger: “This is an injustice! We’ll have her job with this one!”

(They haven’t noticed me at the dumpster, and they tear out of the parking lot. The next morning, the owner is in the store and pulls me into this office.)

Owner: “So, I heard you closed the store down early and laughed in a customer’s face while they were politely trying to ask you if they could just get a coffee and sandwich.”

Me: “That’s ridiculous.”

Owner: “The man said he called at five and asked if you were open, and they showed up at six and you’d locked the doors in his face.”

Me: “First of all, the only call I got was at 7:50, and the people didn’t show up until 8:30; they were making all sorts of noise and being all sorts of rude.”

Owner: “Do you have any proof of that? At this point it’s your word against his.”

(I pulled up the picture I took showing my watch and the customers. The owner shrugged and I went to start my shift, without an apology, and I left two weeks later because if he wasn’t going to have my back in that situation or admit a customer could have been wrong, I didn’t need that job.)

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Unfiltered Story #147106

, , | Unfiltered | April 15, 2019

(I am the customer in this story. My husband, my friend, and I are in the drive-though at a donut shop chain that is known for turning on a lighted sign when fresh hot donuts are available. The sign is currently on.)

Employee: Welcome to [donut shop], how can I help you?

Me: What’s hot right now?

Employee: Excuse me?!

(My husband and my friend start giggling.)

Me: The hot donuts sign is on. What kind of hot donuts do you have?

Employee: Oh! We only serve the glazed donuts hot.

Me: OK, we’ll take six of those.

(We get our donuts and start to drive away.)

Me: What were you guys laughing about?

Husband: I think the drive-through guy thought you were hitting on him!

Friend: Hey baby, what’s hot right now?

Me: That has to be the worst pick-up line ever!