Call Me By My Name
I have a leak, so I call my water board and someone takes my details.
Customer Service: “And can I take your name, please?”
I got married a few months ago, and I can’t remember if I have changed my surname on the account. Something that I can only attribute to lack of sleep makes me come up with this gem:
Me: “I don’t know my name.”
Eventually, I was able to communicate why I had said this. Whoops!
Question of the Week
Have you ever served a bad customer who got what they deserved?