Bitter About The Caramel, Part 2
A woman ordered a hot chocolate, and while I was making it, she asked for extra whipped cream and extra caramel topping — not an odd or hard request.
I handed it to her and she looked at me sharply, asking if I put chocolate in it — she watched me put the chocolate in — because it only tasted like milk and caramel.
Maybe that’s because she had me put half the caramel bottle on her drink. Half a bottle. I’m not exaggerating. She then proceeded to scrape off the whipped cream and flick it over the counter into the barista sink, and then she demanded more chocolate. After I gave her more, she asked for a heap of whipped cream and extra caramel syrup.
Related:
Bitter About The Caramel
Question of the Week
Have you ever served a bad customer who got what they deserved?