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Better Safe Than Smart

, , , | Right | February 16, 2009

Customer: “What is this?”

Me: “It’s a neoprene laptop case.”

Customer: “For what?”

Me: “It’s just a more snug case for your laptop.”

Customer: “For what?”

Me: “It’s just to protect your laptop if it’s put in a bag or briefcase.”

Customer: “You mean, to protect all of my other stuff?”

Me: “Well, yes, to protect all your other stuff from damaging your laptop.”

Customer: “No. Will this case protect my computer from damaging all my stuff?”

Me: “It is padded…”

Customer: “Good, because it’s cheaper than the anti-virus software.”

Me: *gives up* “…it will definitely protect the things in your backpack from getting viruses.”

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Have you ever met a customer who thought the world revolved around them?

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