And The Picture Becomes Clear
(The customer arrives very angry at my desk. He nervously holds a memory card in his hand.)
Customer: “I want a new memory card. This one is really bad!”
Me: “What troubles do you have with this one?”
Customer: “It only makes blurry pictures!”
Me: “Well, I guess the problem might be the camera, not the memory card.”
Customer: “Oh, and do you have memory cards in black & white?”
Me: “Or it could be the photographer…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
