An Often-Told Pony Tale
I’m standing in an aisle in a supermarket trying to find a particular cleaning product. I’m wearing my work uniform — a blue paint-splattered workman’s shirt with a hot pink logo and paint-splattered blue jeans. Staff wears red polo shirts, black pants, and yellow hi-vis vests.
Elderly Man: “Excuse me, do you know where I can find magazines?”
Me: “I’m sorry, I don’t work here. There’s a lady behind you who does; she might be able to help.”
Elderly Man: “Oh, thank you! Ma’am, can you tell me where the magazines are?”
To my horror, I realise the tall person with the long ponytail standing behind the elderly man is actually a young man.
Young Man: “Aisle six, at the end.”
Me: “I am so, so sorry. I just saw your ponytail and assumed!”
Young Man: “That’s fine; it happens.”
Elderly Man: “I found my magazines!”
He walked away holding a can of beans and a birthday card.
Question of the Week
Have you ever served a bad customer who got what they deserved?