A Reception Disconnect

| Bellevue, WA, USA | Working | November 19, 2013

(I’ve gotten a call back from a company I submitted my resume to. They leave a message asking me to call back and arrange an interview.)

Me: “Hello, I’m calling to schedule an interview for the position you were advertising.”

Receptionist: “Ah, yes you’ll be wanting to speak with [Name]. Just a moment…”

(I wait to be transferred, but instead the line goes dead. I call the company back.)

Me: “Hello, it’s [My Name]. I think we got disconnected.”

Receptionist: “Oh, well let me try that again.”

(I promptly hear the click of her hanging up and then nothing. I call back a third time, but this time the receptionist says…)

Receptionist: “Hey, umm, if I read the model of my desk phone off to you, do you think you could look it up online and find out how to transfer calls?”

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