A Micro Chance Of Making A Mini Transaction
(I’ve been driving cross-country and looking everywhere for a mini-USB cable. I pull into a well-known electronics shop. It is very small inside, and there are two employees present.)
Me: “Hi, do you have any mini-USB cables?”
Employee: “Sure.” *shows me micro-USB cables*
Me: “No, I need mini, not micro. It’s for my camera.”
Employee: “Oh. I might have one in the back.”
(He goes to look. It’s a very small store, and he is back in less than five minutes.)
Employee: “Found one!”
Me: “Really!? Oh, that’s great! Thank you. I’ve been looking for one since Georgia! How much is it?”
Employee: *looks at me a moment* “There’s no tag. I think it’s too old for one.”
Me: “Oh. So, how much?”
Employee: “$20. Cash only. No receipt.”
Me: *laughs, thinking he is joking*
Employee: *stares at me expectantly, clearly not joking*
Me: “Never mind.” *leaves*
(To this day, I regret not calling back to talk to a manager. No wonder you don’t see many of this store anymore.)
Question of the Week
Have you ever served a bad customer who got what they deserved?