A Few Shades Of Grey Short

, , , , | Right | June 16, 2017

(An older lady customer with grey hair is being served by my coworker. I come within earshot just in time to witness this:)

Customer: *points to her head* “Just because there’s grey out here doesn’t mean there’s no more grey inside you know! I don’t appreciate being treated like I’m addled! I can think for myself, you know! My brain does still work!”

Coworker: *clearly taken aback* “Of course. I… I wasn’t trying to imply… I’m sorry, ma’am…”

(I’m wondering what the heck my coworker could possibly have said to set this woman off so badly, but she’s not done ranting yet… By this point my coworker has rung through the purchase: one book. We always ask if people want a bag when it’s a small purchase because a lot of people don’t; they’ll just carry it or put it in their own bag.)

Coworker: “So your total is [amount]. Would you like a bag for that?”

Customer: *looks incredulous* “Would I like a bag?! This is just ridiculous! I have NEVER had such horrible service in here! What is going on today?! Of COURSE I would like a bag! What ELSE am I supposed to do?!”

Coworker: “Well, some people have their own bags…”

Customer: *takes a big step back so we can clearly see all of her over the counter, and spreads her arms out wide in the air* “Do I LOOK like I have a bag?! Honestly! This is just ridiculous! I cannot BELIEVE the service in here today!”

Coworker: *handing over the now bagged book* “Here you go. Have a nice day, ma’am.”

Customer: “You, too.”

(Despite still sounding annoyed, she sounded sincere enough when she said “you, too”, which just made the whole thing even stranger. My coworker and I just looked at each other in disbelief as she left.)

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  • Scott O

    So…what did they say to her?

    • minipopcorn

      Wondering the same thing. OP couldn’t get information on what set the customer off initially?

    • Joana Hill

      I’m thinking the typical “Did you find everything you were looking for?”

      • Melissa Burris

        I think you’re right.

    • Brad Ryder

      That’s the punchline that’s missing.

  • Roq

    Every complaint she had was in response to something. She had no complaints about “Have a nice day, maam”, so she said “You, too” and meant it.

  • Christine Harris

    Too many people with much too thin skin.

    • James Smith

      How do you know this is one of them? You don’t know what was said to her.

    • Vulpis

      Yeah..and the customer might need to grow some as well…

    • I Troll Libtards

      This oofends me as a transgender vegan atheist…

  • Nevyn

    Probably one of those people going around looking for reasons to be offended.

  • James Smith

    Yeah, not enough information here to know whether the customer was justifiably offended.

  • Torbjörn Axelsson

    Another reason would be that responding “you too” to “have a nice day” is so incredibly ingrained in most people we can’t avoid giving the expected answer.

    Otherwise she sounded like she had a really really bad day and harassed your coworker for it. Ocassionally older people get self entitled and lose all manners.

  • Vulpis

    Awww…and here I thought the story was going to be about the OP being shocked by a little old lady buying 50 Shades of Grey…

  • Led Lawless

    Ones like this, I wonder if there’s something like dementia going on.

  • Kitty

    You know, some people have the ability to carry things. In their hands.

  • Shauna Mac Siacais Guell

    Sadly, she’ll probably add that bag to the thousand-bag pile EVERYBODY has somewhere in their home. I have a messenger bag for a purse. I rarely need an extra bag.

    • Lou Miller

      I use those bags as trash bags in various small trash buckets in my house. in the bathroom, by my computer desk, etc.

    • Illogically

      I try to bring reusable bags, but sometimes I forget. But most grocery stores in my area accept those plastic bags for recycling. Just bundle them all up into one, tie it shut, and drop it in their bag recycling bin.

  • Ophelia

    Also, some people, like myself, if they’re just buying one or two small items, will just carry the items directly. I don’t need a bag when I’m just buying one book (unless it’s a massive, really heavy one, like those huge atlases they have in libraries), for instance, so I would’ve said I didn’t need a bag.

    • I have so much trouble trying to convince people that I don’t need a bag for something like a box of 12 donuts. Unless I’m walking home and it’s longer than half a mile, I can even carry things in my hands. It serves me right if I forgot to bring my own bags inside, but from the store to the car? No problem! It’s amazing how many cashiers just can’t accept that.

  • Matt Westwood

    Customer: *points to her head* “Just because there’s grey out here doesn’t mean there’s no more grey inside you know! I don’t appreciate being treated like I’m addled! I can think for myself, you know! My brain does still work!”

    OP to Coworker: “Methinks she doth protest too much.”

  • Katie Manning

    So… What was the initial thing your coworker said to piss the lady off?

    • Lucky Vine

      THANK you! I’m glad somebody asked.

  • Denton Young

    When i buy just one book I don’t need a bag…. I leave the store and start reading it.

  • “Do I LOOK like I have a bag?!”

    “Well, in your case, carrying a bag might be redundant…”

  • Allan K Preston

    She has a point though. Its like when I approach a checkout. “Would you like to buy a bag for 5p sir?” “Why do you think I brought my own bag, to put the new bag into?”

    But then again, I suppose they have to follow their scripts, or get fired, even when the answer is going to be obvious.

    • Neil Fairweather

      When I’m the customer, it usually goes “Would you like a bag, sir?” “Not if I have to pay for it.” “No, we’re legally obliged to charge you 5p.” “I know. That’s why I said it.” (Subtext: “Why did you fail to tell me an important detail until I showed awareness of it?”)