A Doctor Who Hates Having To Fill Out Forms Has Never Had To Wait At A Hospital

, , , | Right | June 28, 2020

I work at a call center for a credit card company and I am processing a credit card application for a woman who is a doctor.

Me: “For your primary residence, do you own, rent, or other?”

Caller: “I thought I said I was a doctor! I told you my salary was [salary] a year before taxes! Why would I rent my residence?!”

Me: “Ma’am, I apologize if my question offended you. However, this is a question we must ask for any credit application. I cannot simply use information that you gave me about your salary to make an assumption about whether or not you own or rent your primary residence.”

Caller: “I said, ‘Why would I rent my residence?’ I am a doctor! You shouldn’t have to check my credit, anyway! Of course, I can afford to pay off my credit card! I am not some bum who uses other people’s property!”

Me: “Ma’am, as I mentioned before, these are questions that we must ask while processing a credit card application. These questions are required by law. Please, help us out.”

Caller: “Oh, my goodness! You people drive me nuts, you know that? [Other Credit Card Company] doesn’t ask me my income or whether or not I rent or own my home! I am reporting this to the Better Business Bureau as soon as this phone conversation is over! I will also be pulling out all my money and opening up accounts with [Other Company]!” *Disconnects*

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