Unfiltered Story #98573

*My manager is rather busy for the day, so he puts me in charge to oversee the whole store. A woman comes in with a plastic grocery bag.*

Woman: “I need to return this, I dropped it in my driveway. I want a new one.”
*I look inside to find a pint glass shattered in thousands of pieces*
Woman: “I want a new one for free.”
Me: “Sorry, we can’t do that ma’am.”
Woman: “Why not?”
Me: “You broke it yourself, you told me.”
Woman: “I want to speak to your manager.’
*He gave her a new one for free.*