Unfiltered Story #292154

(I’m the front-desk operator at an intensive outpatient facility/school for abused and developmentally challenged children. During a particularly stressful day, I get a phone call from an unknown number)
Me: [Company and location], this is [My name], how can I help you?
Caller: Yes, I hope you can help me. I’m trying to reach [Cable Company].
Me: Ma’am, this isn’t [Cable Company].
Caller: (not listening) Well, my girl friend’s phone is down and I was trying to reach [Cable Company] to get it back up.
Me: Ma’am we’re an intensive outpatient facility for children ages 3 to 12. We’re not affiliated with [Cable Company].
Caller: You’ll have to speak slower, because I didn’t understand a thing you said.
Me: (Now a bit frustrated) Ma’am, we’re [Company], not [Cable Company]. There’s nothing we can do to help with your phone.
Caller: Oh. Well, can you get me the number for [Cable Company]?
Me: … No.