Unfiltered Story #258314

(I work in the phone center for an industrial supply company. A large part of the job is taking orders over the phone. We always tell the customer at the end of the call when their order will be delivered. Because we keep 98% of our inventory in house – something we’re known for – the overwhelming majority of orders deliver the next day. Every day, multiple times a day, this exchange goes down.)

Me: We’ll deliver your order between 9 and 11 tomorrow.

Customer: Okay. So, do you have the items in stock? Will they ship today?