Unfiltered Story #239435
I’m working at a very popular convenience store on cash register. It’s a very busy day and the lines are steadily long for the last hour.
Me: “Your total is $9.87.”
The customer hands me a 20 dollar bill. And while his change is obviously $10.13, I still push the $20 button on the cash register so it will calculate it out for both me and the customer. I hand the customer his change and put the 20 dollar bill in the inaccessible safe deposit box next to me and look to the next customer.
Me: “Hi, how are…”
Customer 1: *interrupting* “EXCUSE ME! I gave you a fifty dollar bill.”
I pale, look back at my screen that is still displaying his transaction becuase I haven’t started the next one yet.
Me: *stuttering* “I-I don’t think you d-did, the screen says $20”
Customer 1: “NO!! I definitely gave you a fifty!”
Me: *getting more nervous, but pretty sure he didn’t give me a fifty* “I can have my manager come up and balance my till and if it’s over by $30 can give you the difference.”
Customer 1: “JUST FORGET IT!!” *storms outside and peels off in his car*
Me to customer 2: “Sorry, let me ring you up…”
I finish my day and balance my till and I’m only a few cents off. I was bewildered by the man and his obvious lie. It wasn’t until years later that I discovered notalwaysright.com and realized this was a common scam by most customers! Thank goodness I’m out of customer service!
Question of the Week
Have you ever met a customer who thought the world revolved around them?