Unfiltered Story #234203
(I work at a college library as a service desk worker, meaning I check out items, take fines and answer questions. We check out universal phone chargers to students, but we only have a few, so they can run out pretty quickly. I have poor hearing, so I often have to ask patrons to repeat themselves if they speak too quietly.)
Patron: *approaching the desk* Charger?
Me: Sorry?
Patron: *raises his eyebrows at me* Charger?
(I get up and look behind the desk for a phone charger, since we keep them in a few different places, but we’re all out.)
Me: Sorry, sir, we’re all checked out.
Patron: *slowly and clearly* Char-ger? Phone char-ger?
Me: All. Checked. Out.
(He huffs, rolls his eyes at me, and walks away. I wish I could say this was the first, or the worst, time that I’ve had this exact interaction.)
Question of the Week
Have you ever served a bad customer who got what they deserved?