Unfiltered Story #228860

Customer: I’m due to receive my regular payment this week and it hasn’t gone into my account!

Me: Okay, let me just bring up your record. [I look her up on the system] Okay, it shows that you were last paid seven days ago.

Customer: That’s right! And I’m due to be paid again today! I’ve been receiving these payments for four years and they’ve never been late before!

Me: …You DO know that you’re paid fortnightly and not weekly, right?

Customer: … [Click]