Unfiltered Story #224577

Customer: Yeah, I’m looking for a battery for my Polaris Sportsman 500.
Me: Yes sir, we have that, it’s the ETX15.
Customer: No it looks like this one. *Points to ETX20L which is shorter and longer*
Me: Well all my literature and the internet says otherwise, but maybe the battery tray has been modified.
Customer: Nope, bought it new, haven’t touched it.
Me: Well if that’s the one, your price is *Price*. If it’s not the right one, we have a 14 day return policy.
Customer: I won’t need to return it, it’s the right one.

(Customer came back the next day to exchange it)