Unfiltered Story #222134
I work at a drive in fast food hybrid and was called to come in early to help with a seemingly never ending rush. As the rush seems to slow, I can finally help with taking orders.
Me: Thank you for coming! Sorry if there was a bit of a wait, how can I help you this morning?
Customer in a grumpy voice: Do you have the *unintelligible*.
Me: I’m sorry ma’am, it’s a little hard to hear you, can you please repeat that?
Customer: Sorry, I’m losing my voice. I wanted to get two of those mini sandwiches y’all are doing, The bacon ones?
I stop for a second ask the manager if we had what she wanted.
Manager: We stopped selling those about a month ago.
The manager stopped for a second before they grabbed the headset connected with mine.
Manager: I’m sorry ma’am, but we stopped selling those around a month ago, they aren’t even advertised on the stalls.
Customer: …What?
My manager spent the next two minutes explaining the situation to the customer, who was getting angrier by the second. The manager handed back the board to me.
Me: Can I get anything else for you instead ma’am? If you need a minute, that’s fine.
Customer: THANKS FOR MAKING MY ****ING DAY YOU LITTLE BRAT!
The customer honked her horn into the speaker and sped off, on the wrong side of the road.
Manager: So that was your first problem customer, how do you feel for food workers?
Me: I think you lost all my respect for you.
Question of the Week
Have you ever served a bad customer who got what they deserved?