Unfiltered Story #207118
(A phone call.)
Me: Thank you for calling *place* How can I help you?
Caller: Are ya’ll in Nashville?
Me: …Um, no, sir, we’re in *city*, Illinois.
(Another call.)
Me: Thank you for calling *place* How can I help you?
Caller: Are ya’ll next to the baseball field?
Me: …Um, no, sir, where are you calling from?
Caller: Oh, ya’ll aren’t in Nashville?
Me: No, sir, we’re in *city* Illinois?
(Yet another call.)
Me: Thank you for calling *place* How can I help you?
Caller: Hi can I speak with *name*?
Me: I’m sorry? There is no one here by that name.
Caller: …are you sure? There should be.
Me: No, sir, there is no one here by that name, you may have called the wrong number.
(Turns out Google had listed *our* number for a totally different location…in Nashville, TN. It was fixed pretty quickly once I found that out. Does no one check the area codes???)
Question of the Week
Have you ever served a bad customer who got what they deserved?