2020 Future Vision
(I sell construction materials and we do sell retail. A customer gives me his credit card number over the phone to pay for a delivery.)
Me: “All right, what’s the expiration date?”
Caller: “[Month]/2000.”
Me: “Sir, it can’t be 2000.”
Caller: “I’m looking right at the card; it’s 2000.”
Me: “That means your card expired almost twenty years ago.”
Caller: “Oh… Yeah… Well, it says, ‘20,’ on the year.”
Me: “Sir, that would be the year 2020.”
Caller: “Oh, yeah.”
Question of the Week
Have you ever served a bad customer who got what they deserved?