Unfiltered Story #155536

(I work at a Canadian IT call center.)
Me: Hello, this is (My name) what can I do for you today?
Customer: Where are you guys located?
Me: We are located in Ontario, Canada.
Customer: Where’s Ontario?
Me: Um. . . . it’s in Canada?
Customer: Oh. Is it warm there?
Me: In Ontario?
Customer: Yeah people always tell me it’s hot, hot, hot in Mexico.
(I take of my headset just in time to avoid laughing my a** off in the customers ear. When I come back to the phone, I’m panting heavily and gasping for breath.)
Customer: Oh, are you alright?
Me: Oh yes ma’am. . . I have, um, a serious disease.
Customer: Oh really? What is it?
Me: I have a fatal case of the chimichangas.
Customer: Oh no! What is that?
Me: It’s like TB, but. . .
Customer: Oh no!
Me: It’s the Mexican type!
(At this point I signal for my confused coworker to take over the call so I can take a few minutes to laugh. Afterwards, he told me that the women insisted on sending me flowers, and that she would donate to help cure “chimichangas” for good.