Unfiltered Story #101513
(A customer calls in and sounds a little drunk. In order to pull up accounts to begin help we need either the account number, name, phone number or address I avoid address due to strange spelling for street mains.)
Me: “Can I get your account number?”
Customer: “I don’t know it.”
Me: “How about phone number?”
(We proceed to try three different numbers and nothing works.)
Me: “Alright, sir, how about your address?”
Customer: *walks outside to read numbers of the house* “It’s [address not including zip code].”
Me: “And the zip code?”
Customer: “Jesus f****** Christ! Do you even know your f****** zip code!?”
Me: *politely* “Well, yes sir, I do.”
Customer: “Bull f****** s***. Let me talk to your manager! You should be fired!”
(Turns out he didn’t have service with us.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
