You Can Lead Them To A Computer But You Can’t Make Them Think
Me: “Now type in your password again.”
Client: “I can’t. I don’t know what it is.”
Me: “It’s the one you just typed in.”
Client: “I know, but I already forgot it.”
Me: “Okay, let’s write it down on a piece of paper.”
Client: “I already did; it’s right here.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
