Wish You Could Dis-Member Them

Me: “Thank you for calling. Can I please start by getting your member ID number?”

Caller: “Is that the one that says ‘group ID number,’ or the one that says ‘customer service number,’ or…”

Me: “Well, that one’s the phone number you just dialed. It should say ‘member ID number.’”

Caller: “Okay, but I have two of them. One says ‘group ID’ and another that says ‘member ID.’ Which one is it?”

Me: “…”